HELP!! When You Call. We Answer.



When You Call. We Answer.

How many times have you called a company for help only to have gotten an automated answering machine or an answering service that takes your information so you can just wait for someone to call you back? Or worse yet, never receive that call back.  We, on the other hand, strive to offer a personal customer service, paying attention to our customer’s concerns and needs.  We appreciate each of our customers and we work diligently to ensure that there is a friendly voice to answer the phone whenever you call us.

We feel strongly about being here for our customers and want to make sure our emergency pump service is just one call away. We answer our phone on weekends, and holidays, 24/7. Which means…. YES, we will even answer the phone with “Merry Christmas!” if you happen to need us then.

It’s impossible to predict equipment failures. If you are out of water, have low water pressure or a major leak we understand the urgency of your situation. You can rest easy knowing that we are ready when a system failure does happen, no matter the time or day of the week. Pacific Pump Company stands by our products and prides ourselves on reliability and responsiveness. Each service truck is stocked with standard parts, so we can deploy immediately and provide pump service wherever and whenever needed. Whether it is a problem with a pressure tank, pump and controls, holding tank system or water softener we are able to meet your emergency needs when they occur.  You can also contact us to schedule a field technician to provide preventative maintenance on all your water well equipment so you can keep your system operating at is best performance.

If you are having an emergency with your water, don’t hesitate to contact us and let us get your water system running again!